Ask Leo

The AI agent for the whole home.

Ask a question the way you'd ask a colleague. Leo answers from your residents' own readings: vitals, sleep, movement, presence and alerts.

Capabilities

The questions your shift lead already asks.

Type them in plain words. Leo replies with a ranked list, a comparison, a chart or a report you can hand over, depending on what the question needs.

Structured tables

Who needs attention first

Ask across the whole home and get residents ranked by what their readings are doing, with the signal, when it started and how urgent it looks.

PriorityResidentSignalSince
AttentionPauline WebbResting HR 76 bpm (+4 vs baseline)07:20
AttentionMargaret EllisSkin temp +0.3 °C over 3 nights, HR +3 bpm09:15
WatchJohn SmithSleep −15 min vs usual06:40

Comparison tables

What changed, and when

Compare a resident against their own baseline, week over week or shift over shift, so a slow drift shows up as clearly as a sudden spike.

MetricMonTodayΔ vs baseline
Resting HR72 bpm75 bpm+3 bpm
Skin temp (avg)36.6 °C36.9 °C+0.3 °C
Sleep (avg/night)7.0 hr6.8 hr−12 min

Charts from data

The shape of a trend

Some answers only make sense as a line. Ask about resting HR, sleep or movement over any window and Leo draws it into the reply.

Resting HR · 7 days+3 bpm
7572
MTWTFSS

Documents

Handover, already written

Ask for a handover or shift report and Leo drafts it from the night’s readings, ready to check and export as a PDF.

PDFhandover-pauline-webb-2026-07-02.pdf
Export
Shift handover · generated by LeoPauline Webb · Room 118Thu 2 Jul 2026 · Night shift
  • Resting HR 76 bpm, +4 vs baseline. Within attention range, stable since 07:20
  • Wear time 98%. Device adherence OK
  • Sleep average 7.1 hr this week, a little below her usual 7.3 hr

In hælo Care

No new system to learn.

Leo sits in the care dashboard your team already opens at the start of a shift. Pick one of the suggested questions or type your own.

Trust & safety

Built for regulated care.

Grounded in your dataAnswers come from your residents’ own records, never the open web.
Human in the loopLeo supports your staff’s judgment. It does not replace it, and it does not diagnose.
Same source of truthThe same records as the care dashboard. One platform, one version of events.
How Leo handles your data
Resident data stays inside your Haelo tenancy
Never used to train shared models
Every answer traceable to the readings behind it
Role-based access, the same as the dashboard
Full AI data sheet available on request
HIPAA-aligned
GDPR / UK GDPR
SOC 2-ready
DTAC v2 aligned
DCB0129 clinical safety
DSPT aligned
Cyber Essentials controls
AES-256 & TLS 1.2+ encryption
Role-based access & audit trails
BAA available on request
No cameras or microphones
Data minimisation by design

Book a demo

See Ask Leo on a real care home.

We'll walk you through priority lists, trend charts and handover reports on a home running Haelo today, then talk through what rollout looks like for your team.